System integration
Reliable, typed, monitored connections between ERP, CRM, MES, WMS and data platforms, with schema contracts and replayable event streams.
System automation and integration
System automation for the systems you already run.
Your systems already hold the data. System automation removes the humans copying it between them, and the outages caused when one of those handoffs silently fails.
System automation is the layer that makes a fleet of separate platforms behave like one. ERP, CRM, MES, WMS, ticketing, identity, data warehouse and a decade of internal tools each hold part of the truth, and most organisations bridge them with people, spreadsheets and hope. We replace those bridges with engineered, monitored, reversible automation.
We work with what you have. Modern systems get proper API integrations. Legacy systems with no API get database-level or driver-level automation. Everything gets contract tests, so an upstream change surfaces as a failed check rather than as a silent data loss you discover at quarter end.
What system automation covers
Legacy system automation
Automation for platforms with no API, using database access, file drops, terminal drivers or vision-guided UI control where nothing else exists.
Infrastructure automation
Infrastructure as code, environment provisioning, autoscaling policies and self-healing runbooks so operations stop being manual.
IT process automation
Access requests, onboarding and offboarding, ticket routing, patch orchestration and change management automated end to end.
Monitoring and self-healing
Health checks, anomaly detection on the integration layer, automatic retries and rollbacks, and alerting that names the failing hop.
Data synchronisation
Master data management, bidirectional sync, conflict resolution rules and reconciliation reports across systems of record.
How we approach a system automation programme
- 01
System and data audit
We map every system, integration, manual handoff and data owner, then mark where the truth actually lives and where it silently diverges.
- 02
Integration architecture
Event bus or point to point, sync or async, batch or streaming. We pick the simplest architecture that survives your volume and your failure modes.
- 03
Build with contracts
Every connection ships with schema contracts, idempotency, replay and a test suite that runs against a sandbox of the real system.
- 04
Cut over and observe
Parallel run against the manual process, reconcile daily, then cut over with a rollback path and a dashboard your operations team can read.
Typical system automation programmes
ERP to warehouse
Orders, inventory positions and shipment confirmations synced continuously instead of nightly and by hand.
Plant floor to cloud
MES, PLC and sensor data streamed to the cloud data platform with buffering for connectivity loss.
CRM to finance
Quote to cash automated so signed deals become invoices without re-entry or reconciliation drift.
Identity and access
Joiner, mover and leaver flows automated across every system with an evidenced audit trail.
Multi-cloud operations
Provisioning, cost guardrails and failover automated across cloud accounts and regions.
Reporting layer
One reconciled data model feeding every dashboard, instead of six teams maintaining six versions.
The integration stack we standardise on
Eventing
- Kafka
- NATS
- SQS and SNS
- Change data capture
Integration
- REST and gRPC
- SAP and Oracle connectors
- SOAP and EDI
- SFTP and file drops
Infrastructure
- Terraform
- Kubernetes
- Ansible
- GitOps pipelines
Observability
- OpenTelemetry
- Contract tests
- Reconciliation jobs
- On-call runbooks
Trusted to ship AI across the world's operational industries
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Questions we get asked about system automation
What is system automation?
System automation is the engineering discipline of making separate software systems exchange data and trigger each other's processes without manual intervention. It covers integration between business systems, automation of IT and infrastructure operations, and the monitoring that keeps those connections honest.
Can you automate a system with no API?
Yes. Where no API exists we use database-level integration, file-based exchange, terminal or driver automation, or vision-guided UI control. Vision-guided control is the last resort but it is hardened so it survives interface changes.
How do you avoid breaking a live production system?
We build against a sandbox, run the automation in parallel with the existing manual process, reconcile the two daily, and only cut over once the numbers match. Every change ships with a rollback path.
Do you replace our existing systems?
No. System automation is deliberately additive. We connect and automate what you own. Replacement is a separate decision and usually a worse first move than making the current estate work properly.
Who maintains the automation afterwards?
You own the code and the infrastructure. We hand over with documentation, tests and runbooks, and can stay on a support retainer if your team would rather we hold the pager.
Related capabilities
Let's build
Have an idea? We'll ship it.
Tell us the problem. We'll come back with an architecture, a timeline and a team ready to build it in production.